I see the message Printer is Offline when I try to print with a USB connection in Windows. What should I do? I see the message Printer is Offline when I try to print with a USB connection on my Mac. What should I do? I see the message Printer is Offline when I try to print with a wireless (Wi-Fi) connection on my Mac. What should I do? Windows 10 Compatibility If you upgrade from Windows 7 or Windows 8.1 to Windows 10, some features of the installed drivers and software may not work correctly.
- 2Supported Printer Drivers
- 2.332-bit and 64-bit Drivers
- 8Assigning a Driver to a Printer
If you are running a Samba print server for Windows clients, you can upload drivers and preconfigure printers. If a user connects to a printer on the Samba server, Windows automatically downloads the driver and installs it locally. The user does not require local administrator permissions for the installation. Additionally, Windows applies preconfigured driver settings, such as paper sizes and the number of trays.
Before you can set up automatic printer driver download, configure Samba as a print server and share a printer. For details, see Setting up Samba as a Print Server. |
General Information
Many driver are provided in a way that enables you to upload them to your Samba print server:
- If the driver is provided in a compressed format, unpack the archive.
- Some drivers are require to start a setup application that installs the driver locally on a Windows host. In certain cases, the installer extracts the individual files into the operating system's temporary folder during the setup. To use the driver files for uploading them to a Samba print Server, start the installer, copy the files from the temporary folder to a new location, and cancel the installation.
Ask your printer vendor, if the driver supports uploading to a print server for automatic download by Windows operating systems.
Supported Windows Printer Drivers
Samba only supports the printer driver model version 3 that is supported in Windows 2000 to 10 and Windows Server 2000 to 2016.
To use package-aware drivers:
- Run Samba 4.7 and later
- Enable the
spoolssd
service. For details, see Enabling the spoolssd Service.
The driver model version 4, introduced in Windows 8 and Windows Server 2012, is not supported in Samba. Use version 3 drivers instead.
32-bit and 64-bit Drivers
Printer drivers for the 64-bit Windows architecture, you can only upload from a Windows 64-bit operating system. 32-bit drivers you can upload from both 32-bit and 64-bit Windows operating systems.
To provide driver for both architectures, you must upload 32-bit and 64-bit drivers that uses exactly the same name for both architectures. For example, if you are uploading the 32-bit HP Universal Printing PS
driver and the 64-bit HP Universal Printing PS (v5.5.0)
driver for Windows, the driver names are different and cannot be used and preconfigured for the same printer.
Uploading Only 64-bit Drivers to a Samba Print Server
Using the default setting, Samba reports itself as Windows NT x86
architecture. Thus, 64-bit drivers stored on this print server can only be assigned to a printer if additionally a 32-bit driver with exactly the same name is uploaded. Otherwise, Windows does not display the driver in the list displayed in the printer's properties when assigning the driver.
To provide only 64-bit driver on the Samba print server:
- Add the following setting to the
[global]
section in yoursmb.conf
file:
- Reload Samba:
Only users and groups having the SePrintOperatorPrivilege
privilege granted can upload and preconfigure printer drivers. You can grant this privilege to any user or group.
For example, to grant the privilege to the Domain Admins
group, enter:
It is recommended to grant the privilege to a group instead of individual accounts. This enables you to add and revoke the privilege by updating the group membership. |
To list all users and groups having the SePrintOperatorPrivilege
privilege granted, enter:
Windows downloads printer drivers from the print$
share of a print server. This share name is hard-coded in Windows and cannot be changed.
To share the /srv/samba/printer_drivers/
folder using the print$
share name:
- Add the following section to your
smb.conf
file:
- Reload Samba:
- Create the directory:
- Set the permissions on the share. Users or groups having the
SePrintOperatorPrivilege
privilege granted must be able to to write to the share. For example, to set write access for theDomain Admins
group and read permissions for other users to be able to download the drivers:
- Using POSIX access control lists (ACL):
When setting up a Samba print server on an Active Directory (AD) domain controller (DC), you cannot use POSIX access control lists (ACL). Use the Windows utilities to set extended ACLs. For details, see Enable Extended ACL Support in the smb.conf File. |
- Using Windows ACLs:
- Set the following permissions using the Windows utilities:
Principal | Access | Apply to |
---|---|---|
Creator Owner | Full control | Subfolders and files only |
Authenticated Users | Read & execute, List folder contents, Read | This folder, subfolders and files |
Domain Admins | Full control | This folder, subfolders and files |
- For details, see Setting Share Permissions and ACLs.
Samba automatically creates the architecture subdirectories on the print$
share when uploading a driver.
In July 2016, Microsoft released an update to fix security issues in the Windows print spooler. This update changes the behaviour and limited support for non-package-aware printer drivers. In October 2016, Microsoft published an update to mitigate these problems in an Active Directory (AD). For further details, see MS16-087. This section describes the procedure to work around the problems in an AD. |
To avoid installing malicious drivers from untrusted sources, Windows asks you if you trust the print server when you preconfigure a printer or when a user installs a printer. Create a group policy object (GPO) to trust the Samba print server and work around the known issues introduced by the Windows print spooler security update:
- Log in to a computer using an account that is allowed you to edit group policies, such as the AD domain
Administrator
account.
- Open the
Group Policy Management Console
. If you are not having the Remote Server Administration Tools (RSAT) installed on this computer, see Installing RSAT.
- Right-click to your AD domain and select
Create a GPO in this domain, and Link it here
.
- Enter a name for the GPO, such as
Legacy Printer Driver Policy
. The new GPO is shown below the domain entry.
- Right-click to the newly-created GPO and select
Edit
to open theGroup Policy Management Editor
.
- Navigate to the
Computer Configuration
→Policies
→Administrative Templates
→Printers
entry.
- Double-click to the
Point and Print Restriction
policy to edit the policy:
- Enable the policy and set the following options:
- Enable
Users can only point and print to these servers
and enter the fully-qualified domain name (FQDN) to the field. - Select
Do not show warning or elevation prompt
in both theWhen installing drivers for a new connection
andWhen updating drivers for an existing connection
list.
- Click
OK
.
- Double-click to the
Package Point and Print - Approved servers
policy to edit the policy:
- Enable the policy and click the
Show
button.
- Enter the print server's FQDN. For example:
- Close both the content and policy properties by clicking
OK
.
- Close the
Group Policy Management Editor
. The GPOs are automatically saved on theSysvol
share on the domain controller (DC).
- Close the
Group Policy Management Console
.
Wait until the Windows domain members applied the group policy automatically. To apply the policy manually:
- Reboot the domain member.
- Run the following command using an account having local administrator permissions:
To connect to the Samba print server:
- Log on to a Windows host using an account that has the
SeDiskOperatorPrivilege
privilege granted and write permissions on theprint$
share.
- Click
Start
, enterPrint Management
, and start the application.
- Right-click to the
Print Servers
entry and selectAdd/Remove Servers
.
- Enter the name of the Samba print server in the
Add servers
field, and clickAdd to List
.
- Click
OK
.
When you are connected to the print server, you can perform certain tasks, such as uploading drivers and preconfiguring printers.
To upload a printer driver:
- Connect to the print server. See Connecting to the Print Server Using the Print Management Console
- Navigate to the
Print Servers
entry, double-click your print server, and right-click to theDrivers
entry.
- Select
Add Driver
.
- In upcoming wizard, select the architecture you want to upload a driver for, and select
Next
.
- Click
Have Disk
and navigate to the folder containing the printer driver for the selected architecture.
- Select the driver to upload from the list.
When you upload 32-bit and 64-bit drivers for the same printer, both drivers must have exactly the same driver name. For details, see 32-bit and 64-bit Drivers. |
- Click
Finish
to start uploading the driver to theprint$
share.
- After uploading, the driver is shown in the
Drivers
menu.
Optionally, upload drivers for additional architectures.
Using the Print Management
Console
To assign a driver to a printer using the Windows Print Management
console:
- Connect to the print server. See Connecting to the Print Server Using the Print Management Console
- Navigate to the
Print Servers
entry, double-click your print server, and select thePrinters
entry.
- Right-click to the printer and select
Properties
.
- When no driver is associated with the printer, the following warning is shown:
- Click
No
. The driver is selected in a later step from the list of uploaded drivers.
- Navigate to the
Advanced
tab and select the driver from the list. For example:
- If you uploaded only a 64-bit driver and the driver is not displayed in the list, see Uploading Only 64-bit Drivers to a Samba Print Server.
- Click
OK
to set the driver for the printer.
- If a warning is displayed, cancel the operation and set up a group policy to trust drivers provided by this print server. For details, see Creating a GPO for Trusting the Print Server.
- After the driver is assigned to the printer, Windows automatically renames the printer to the name of the printer driver. It is recommended, to manually reset the name to the printer name set in the
smb.conf
file:
- Right-click to the printer and select
Rename
. - Reset the printer name to the name set in the
smb.conf
file, and pressEnter
. - If the printer list is not refreshed automatically, press the
[F5]
key.
Using the Samba rpcclient
Utility
To assign a driver to a printer locally on a Samba print server using the rpcclient
utility:
- List all drivers available on the
print$
share:
- Assign the driver to the printer. For example, to assign the
HP Universal Printing PS
driver to theDemoPrinter
printer, enter:
- To verify the result:
If the administrator preconfigured the driver on the print server, users connecting to the printer getting automatically the settings applied as default. Preconfigured settings are applied automatically to all driver platforms for the printer, if drivers for multiple architectures are installed on the server. For details, see 32-bit and 64-bit Drivers.
To preconfigure a printer:
- Connect to the print server. See Connecting to the Print Server Using the Print Management Console.
Europlus Printers Driver Download For Windows
- Navigate to the
Print Servers
entry, double-click your print server, and select thePrinters
entry.
- Right-click to the printer and select
Properties
.
- Depending on the driver, a tab, such as
Device Settings
, is provided that enables you to set general settings, such as installed paper trays.
- To preconfigure further settings, navigate to the
Advanced
tab and clickPrinting Defaults
.
- Update all settings you want to preconfigure. For example, paper sizes and the default paper source.
- Save the advanced settings and the printer properties by clicking
OK
.